FAQs

Kenové Perfumes is available through our official online stores on TikTok, Shopee and Lazada. We also accept orders via our social media pages on Facebook and Instagram.

Kenové Perfumes offers fragrances for all. Our collection includes perfumes designed specifically for men, women, and unisex options that suit anyone who enjoys versatile, balanced scents.

Our perfumes are Eau de Parfum (EDP), with a 30% fragrance oil concentration. This ensures a lasting scent that can last for 6-8 hours or more, depending on skin type, application, and environmental factors.

We use premium fragrance oils, a high-quality alcohol base, and other safe, approved ingredients. Each fragrance blend undergoes rigorous quality checks to ensure safety and effectiveness.

For the best longevity, store your perfumes in a cool, dark place away from direct sunlight and heat. Avoid storing them in bathrooms, as humidity may affect the fragrance.

Yes, we offer custom fragrance orders and packaging for special events like weddings, corporate giveaways, and more. Contact us for more details about our Perfume Bar and souvenir services.

For hygiene and safety reasons, we do not accept returns or exchanges once the product has been opened. However, if there’s an issue with your order, please contact us within 7 days, and we will do our best to resolve the issue.

Yes, Kenové Perfumes are cruelty-free. We do not test our products on animals.

You can reach us through our social media pages or by sending us an email at hello@kenoveperfumes.com.